If you happen to receive a wrong product or an expired one due to human negligence, then we will strive to replace your product at free of cost. We might also refund the entire tariff but only on instances when the product is not available. To know more, click on our refund policy. Our pharmacy is subject to state and federal laws and so we are not allowed to restock items that are already sold. Therefore, we could not offer the refund for returned prescription medications. If you want to cancel your order, you can do so but before the order has been initiated and processed. Contact our customer service by phone or live chat if you want to cancel your order.